Return & Refund Policy

At Shed Works, your satisfaction matters to us. If your purchase
isn't quite right, we're here to sort it out.

30-Day Returns

You have 30 days from the date you receive your order to request a
return.
To qualify for a return, the item must:
. Be unused and in its original condition
. Be sent back in its original packaging
. Include all included accessories and components
. Be accompanied by proof of purchase or your order number

Starting a Return

To begin a return, please get in touch with our customer support
team before sending anything back.
Email: support@shedworks.shop
When you contact us, please include your order number, the reason
for the return, and photos of the item if it arrived damaged or
incorrect.

Return Shipping

We provide a free return shipping label for approved returns, and
we don't charge any restocking fees.

Damaged or Incorrect Orders

If your order arrives damaged, faulty, or isn't what you ordered, let
us know within 48 hours of delivery so we can put things right.

Refunds

Original shipping charges (if any) are non-refundable unless the
item is defective, damaged, or we sent the wrong product.

Once we've received and inspected your returned item, approved
refunds will be issued to your original payment method within 10
business days.

Please note your bank or payment provider may take a little longer
to show the refund in your account.

Exchanges

Exchanges are available for eligible products. Please reach out to
our support team before returning your item so we can arrange this.

Items That Can't Be Returned

. Items that show signs of use or damage after delivery
. Products that have been altered or assembled incorrectly
. Returns must be authorized by our customer support team
before being sent back. Returns sent without prior authorization
may not be accepted.
. Items no longer in their original condition